Note: I have never had an issue with a customer when at work, on or off the clock most people I meet are pretty nice.
Work [screen play]
Wide shot of busy parking lot, noon
Man [CYRUS] leaning on his car, playing a game on his phone
CYRUS, short black hair, energetic, brown eyes- retail worker
CYRUS [to his game]
No, no, no! Shit, come on!
CUSTOMER approaches as CYRUS angrily shuts off his phone
CUSTOMER, a tall, fat middle-age man
CUSTOMER [to CYRUS]
Hey, you work here?
[looks at CUSTOMER]
Yeah, but I’m off the clock.
Can you help me?
Sorry, no. I’m off the clock
Seriously? Lazy asshole
CUSTOMER turns and walks away
I’m the lazy ass? Have you seen yourself? The ground shakes as you walk.
CUSTOMER stops and turns back to CYRUS
What did you say to me?
You heard me fat ass.
CUSTOMER clenches his fists, face turning bright red with anger, CYRUS pushes off his car, a tad nervous.
Make me fat ass
A moment of tension, CUSTOMER grits his teeth, knuckles turning white.
I’m warning you boy
For what? What are you going to do you–
CUSTOMER punches CYRUS in the stomach before CYRUS can finish his sentence.
[looming over CYRUS]
Be careful what you say and to who.
CRYUS, fighting to catch his breath, smiles at CUSTOMER.
CUSTOMER [to CYRUS]
What are you smiling at asshole?
Smile for the camera, fat ass.
CUSTOMER looks around, panicked, sees the camera
CUSTOMER starts to walk away when he is stopped by MANAGER.
MANAGER, short middle-age woman with dark hair and dark eyes.
MANAGER [to CUSTOMER]
Stay right there sir, we have contacted the police.
You can’t detain me, I’m leaving.
You’re right, I can’t detain you, but we have you on camera, if you leave now the cops will still look for you and they will find you.
CUSTOMER sighs and stays where he is, CYRUS slowly gets up, leaning against his car.
CYRUS [to MANAGER]
Don’t thank me, you’re in trouble
Provoking a customer
[points a CUSTOMER]
HE punched ME, why am I in trouble?
I just told you
POLICE pull into the parking lot and take CUSTOMER into custody, CYRUS gives a statement and CUSTOMER is banned from the property. CYRUS still goes into work despite have been assaulted in the parking lot. Nothing comes of CYRUS’S fight with the CUSTOMER.